End-to-End Support

We Handle Everything From Setup to Growth

RasoeeCloud is not just software. We are your technology partner from day one. Our team ensures your restaurant is live and running smoothly.

Restaurant Setup

End-to-end setup including menu configuration, table management, tax setup, and staff roles.

  • Menu digitization
  • Table layout config
  • GST & tax setup
  • Role & permissions

POS Deployment

On-site installation, hardware configuration, and system hardening for production-ready POS.

  • Hardware provisioning
  • Network setup
  • Printer integration
  • Go-live support

Staff Training

Comprehensive training for your entire team — from cashiers to managers to kitchen staff.

  • Cashier training
  • Manager dashboard
  • KDS operation
  • Video guides

Data Migration

Migrate your existing menu, customer database, and historical orders to RasoeeCloud seamlessly.

  • Menu import
  • Customer data migration
  • Order history import
  • Inventory migration

Custom Integrations

Custom integration work to connect RasoeeCloud to the other tools your restaurant already runs on.

  • Scoped to your existing tools
  • Discussed and confirmed before setup

24×7 Support

Round-the-clock support via phone, chat, and remote access so your restaurant never goes down.

  • 24x7 phone support
  • Live chat
  • Remote diagnostics
  • 4-hour SLA
Our Process

From Contract to Live in 7 Days

Our structured onboarding process ensures a smooth, zero-disruption launch for your restaurant.

Day 1

Discovery & Planning

We audit your current setup, understand your workflows, and map the RasoeeCloud configuration.

Day 2-3

Setup & Configuration

Menu loading, table layout, printer setup, payment gateway integration, staff account creation.

Day 4-5

Training

On-site or remote training for all user roles. Cashiers, kitchen staff, and managers.

Day 6

Parallel Run

Run RasoeeCloud alongside your existing system for one day to verify everything is working correctly.

Day 7

Go Live

Flip the switch. Our support team monitors your first day live. You are not alone.

Need a Custom Quote?

Every restaurant is different. Whether you have 1 outlet or 50, we will build a deployment plan that fits your specific needs and budget.

Multiple outlets to setup simultaneously
Existing POS data to migrate
Custom integrations needed
On-premise deployment required
White-label branding needed
Talk to Our Team
Support

We Are With You Every Step

After go-live, our support never stops. We are your tech team.

Available now

24x7 Phone Support

Reach us anytime — day, night, or festival. We answer every call.

< 2 min response

Live Chat

In-app live chat with average response time under 2 minutes during business hours.

4-hour SLA

Remote Diagnostics

Our engineers can take remote access to diagnose and fix issues instantly.

Free demo — no commitment required

Ready to modernize your
restaurant operations?

Join restaurants that have switched to RasoeeCloud. Setup takes less than 1 day — your team will love it from day one.

7-day free trial
No credit card needed
Setup in under 1 day
24/7 support included
🔌

Offline-First Billing

Works without internet

⚡

99.9% Uptime

SLA Guaranteed

🔒

Bank-grade Security

SSL Encrypted