Legal
Terms of Service
Please read these terms carefully before using RasoeeCloud. They define your rights and responsibilities as a user of our platform.
Last updated: June 2026 · Effective: June 4, 2026
Acceptance of Terms
- By accessing or using RasoeeCloud, you agree to be bound by these Terms of Service and our Privacy Policy.
- If you are using RasoeeCloud on behalf of a business, you represent that you have authority to bind that business to these terms.
- We may update these Terms at any time. Continued use after updates constitutes acceptance.
Use of Service
- RasoeeCloud is a cloud-based restaurant management platform. You may use it solely for lawful business purposes.
- You must not attempt to reverse-engineer, decompile, or extract the source code of our platform.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must not use the platform to process fraudulent transactions, spam customers, or violate any applicable law.
- We reserve the right to suspend accounts that violate these terms without prior notice.
Subscriptions & Payments
- RasoeeCloud is offered on a subscription basis. Plans and pricing are listed on our Pricing page.
- Subscriptions auto-renew at the end of each billing cycle unless cancelled at least 24 hours before renewal.
- All prices are inclusive of GST unless explicitly stated otherwise.
- Payments are processed via Razorpay. By subscribing, you authorise us to charge your payment method.
- Downgrades take effect at the end of the current billing cycle; upgrades are prorated and take effect immediately.
Intellectual Property
- All software, design, trademarks, and content on RasoeeCloud are owned by SinghCode Technologies.
- Your restaurant data (menus, orders, customer records) remains yours. We claim no ownership over it.
- You grant us a limited licence to store and process your data solely to provide the service.
- On account termination, your data is retained for 30 days before permanent deletion, unless a longer period is required by law.
Disclaimer of Warranties
- RasoeeCloud is provided "as is" and "as available" without warranty of any kind.
- We do not warrant that the service will be uninterrupted, error-free, or free of viruses.
- We are not responsible for losses caused by hardware failure, connectivity issues, or third-party integrations outside our control.
Limitation of Liability
- To the maximum extent permitted by applicable law, SinghCode Technologies shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability for any claim arising out of these Terms shall not exceed the amount you paid us in the 3 months prior to the event giving rise to the claim.
Termination
- You may cancel your subscription at any time from the billing settings in your dashboard.
- We may terminate your account immediately if you breach these Terms, engage in fraudulent activity, or upon 30 days written notice for any other reason.
- Upon termination, your right to use the service ceases immediately.
Governing Law
- These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mohali, India.
- Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for at least 30 days.
Questions about these Terms?
Email us at support@rasoeecloud.com or write to SinghCode Technologies, Mohali, India.
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