System Status

Platform Status

Real-time health of all RasoeeCloud services. We believe in full transparency — every incident, every resolution, documented publicly.

All Systems Operational

Last checked: June 4, 2026 at 10:00 IST

Service Health

POS Dashboard
Operational
Order & KOT API
Operational
Database Cluster
Operational
WebSocket / Realtime
Operational
Payment Processing
Operational
Notifications
Operational

Past Incidents

Minor18 minutesResolved

Elevated API latency — North India region

May 28, 2026

A brief spike in API response times was caused by a misconfigured load balancer rule. The rule was rolled back and normal latency restored within 18 minutes. No data loss occurred.

Maintenance45 minutesResolved

Scheduled maintenance — Database upgrade

May 10, 2026

Planned PostgreSQL version upgrade completed successfully during the 02:00-04:00 IST window. All services restored ahead of schedule.

Minor32 minutesResolved

Razorpay webhook delivery delay

Apr 19, 2026

Razorpay experienced a delay in delivering payment webhooks. Payments were processed correctly; order confirmation notifications were delayed. Issue was on Razorpay side and self-resolved.

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